Precisely AI Supplementary Terms

1. “Precisely AI Add-on Subscription”

1.1 Please note that the AI capabilities included by default in all Enterprise customer subscriptions are separate and distinct from the Precisely AI add-on subscription. The Precisely AI add-on subscription offers additional and specialised AI functionality.

2. Third Party Provider

2.1.Precisely currently partners with two AI Third Party Providers for the Precisely AI add-on: Open AI, a US-based provider, and NLP Cloud, a EU-based provider. The User’s choice of Third Party Provider used in processing documents is at the User’s sole discretion.

2.2. Open AI

2.2.1 You can decide to utilize OpenAI’s API, a tool that allows developers to access the power of OpenAI’s language models. It is essential for us you acknowledge that by using our Open AI Add-On, you agree to be bound by OpenAI’s terms of service, which can be found at Additionally, you acknowledge and agree that your data is processed and stored temporarily (for up to 30 days) in the United States as it is where Open AI’s systems and sub-processors’ systems are located.

2.2.2 Data Processing Guarantees. We take data privacy and security seriously, and ensure that the data sent and processed by Open AI follows strict rules and regulations. Any personal data is processed in accordance with the Standard Contractual Clauses adopted by the EU commission on June 4th, 2021. Specifically, Open AI will only process your personal data on documented instructions from Precisely, unless required to do so by Union or Member State law to which we are subject.

Additionally, your personal data will only be processed for the specific purposes of the processing, and will not be used for any other purpose without your prior written consent. We will take all necessary steps to ensure that your personal data is processed securely and in accordance with applicable laws and regulations.

2.3 NLP Cloud

2.3.1 You can decide to utilize NLP Cloud’s API, a Large Language Model hosted in the European Union. NLP Cloud processes all data within the European Union, which means that no data is sent outside of the EU for processing. For privacy and security reasons, NLP Cloud does not store any data at any point of the process. As a result, your use of the NLP Cloud API is fully compliant with the General Data Protection Regulation (GDPR), the EU’s primary data protection law, which sets out strict rules on the processing of personal data. It is essential for us you acknowledge that by using our NLP Cloud AI Add-On, you agree to be bound by their terms of service, which can be found at You can also read more about their Privacy Policy at

2.4 We do not permit our third-party providers for the Al Functions to use your User Content to train their Al models without your consent.

2.5 Precisely may process and use Al Content to further develop, enhance, and improve the Service and the Al Functions, and you consent to Precisely’s usage therefor.

3. Intellectual property

3.1 The metadata tags identified by the AI function are considered the intellectual property of the User. Precisely shall not have any claim over the identified metadata tags, nor shall it use them for any other purpose than providing or improving the AI function to the User.

4. Limitation of responsibility

4.1 It is important for us to emphasize that we cannot guarantee the accuracy of any information obtained through AI functions. Therefore, we want to make it clear that you assume sole responsibility for any material or data obtained through the use of our AI functions. We advise you not to rely solely on the factual assertions in the output without independently verifying their accuracy.

4.2 SLA not applicable. We want to highlight that, in the event of a Third-Party service failure affecting the Precisely AI add-on, any resulting downtime will not be included in the Availability and Downtime calculations, regardless of any conflicting clauses in your Agreement or Service Level Terms.

5. Termination

5.1 Should the User choose to terminate their subscription to the Precisely AI add-on, they may do so in accordance with the terms of their subscription agreement. The User shall remain the sole owner of any metadata tags obtained through the use of the AI during the subscription period, and Precisely shall have no ownership rights over such data. Upon termination of the subscription, the User’s access to the AI services will be discontinued and they will no longer be able to access the AI functionality through the Platform.